Fair protection for digital purchases.

Digital product purchases

Prompts sold through AIQuicker are digital products. Access to the purchased content may be provided immediately after a successful payment.

Because digital products cannot be physically returned, purchases are generally considered final once access has been delivered, except where the product qualifies under the refund conditions described on this page.

When you may request a refund

AIQuicker may approve a refund when we can reasonably verify one or more of the following:

• The purchased prompt does not function as described.
• The prompt produces a material error or cannot be used for its advertised purpose.
• The delivered prompt is materially different from the description shown on the marketplace listing.
• The digital product supplied is incomplete or contains a significant defect that prevents reasonable use.

Evidence required

To protect customers and creators fairly, refund requests must contain enough information for us to reproduce or verify the reported problem.

Supporting evidence may include:

• Screenshots showing the problem.
• Error messages produced while using the prompt.
• Examples of the AI output demonstrating that the prompt does not behave as described.
• Details of the AI model or platform used.
• Other supporting documents or information reasonably requested by AIQuicker during the review.

Situations that normally do not qualify

Refunds will normally not be issued solely because:

• You changed your mind after accessing the prompt.
• You no longer need the prompt.
• You purchased the wrong product without a defect in the listing or supplied prompt.
• You expected results that were not promised or described in the marketplace listing.
• The AI provider changed its model, restrictions, interface, policies or behaviour after the prompt was originally created.

How to request a refund

Contact AIQuicker and provide the order or transaction details together with a clear explanation of the problem and the supporting evidence described above.

Review and approval

Each request is reviewed individually. AIQuicker may ask for additional information where necessary to confirm the issue and determine whether the product is materially defective or materially inconsistent with its listing.

Submission of a refund request does not automatically guarantee approval.

Refund processing time

Once a refund has been approved, AIQuicker will normally process the refund within 5–7 working days.

After AIQuicker submits the refund, your bank, card issuer or payment provider may require additional time before the funds appear in your account.

Fair use and abuse prevention

AIQuicker reserves the right to decline requests that contain insufficient evidence, appear fraudulent, involve repeated misuse of the refund process, or otherwise do not satisfy this policy.

This policy is designed to provide fair protection to both customers purchasing digital products and creators selling legitimate prompt products through the marketplace.